Tulum Airport Transfer: Private Shuttle to Hotels

Skip the taxi line and arrive at your hotel without the wait

A private shuttle from Tulum Airport (TQO) to hotels across Tulum, Playa del Carmen, Playacar, Akumal, Puerto Aventuras and the Riviera Maya. Your driver meets you at the terminal after you collect luggage. The return trip is coordinated the day before so you reach the airport on time for your flight. The service runs 7am to 9pm daily.

The experience

When you land at Tulum Airport, you walk out through the Transport and Taxis door and find your driver waiting with a sign. No haggling, no hunting for a shared van, no detour to pick up other passengers. The vehicle is air-conditioned and ready roughly 20 minutes after your flight touches down. From there, the drive to Tulum Downtown takes around 50 minutes. To Playa del Carmen or the Riviera Maya hotels further south, it runs closer to an hour and a half. You sit in the back with your luggage and your travel companion or family, and the driver takes you straight to your hotel lobby.

On the way out, the arrangement flips. You confirm your pickup time the day before departure, and your driver is waiting in the hotel lobby at the scheduled hour. The operator asks you to be ready a few minutes early since drivers can only wait 15 minutes after the confirmed time. That tight window exists because the service needs to get you to the airport with a buffer before your flight, and it keeps the timing reliable for everyone. If your arrival or departure falls outside the 7am to 9pm window, contact the operator to check availability and any extra charges that might apply.

The service is exclusive to your group: all passengers must arrive on the same flight and follow the same schedule, so there are no stops between the airport and your destination. Bulky luggage like surfboards or golf clubs may cost extra or need advance approval. Service animals travel free, and infants sit on an adult's lap.

What’s included

• Private transportation in an air-conditioned vehicle.
• airport departure tax.
• pickup at the terminal or hotel lobby depending on your direction of travel.

Options for this experience

5 options

TulumNo fixed timeRound trip transfer between Tulum Airport and your hotel. Coverage: choose this if your accommodation is in Tulum Downtown or the Tulum Hotel Zone. Confirm accommodation: please verify the area where you are staying to avoid extra charges. Pickup is included.

Riviera MayaNo fixed timeRound trip transfer between Tulum Airport and your hotel. Coverage: choose this if your accommodation is in Gran Bahía Príncipe, Akumal, Barceló Maya or Puerto Aventuras. Confirm accommodation: please verify the area where you are staying to avoid extra charges. Pickup is included.

Playa del CarmenNo fixed timeRound trip transfer between Tulum Airport and your hotel. Coverage: choose this if your accommodation is in Playa del Carmen or Playacar. Confirm accommodation: please verify the area where you are staying to avoid extra charges. Pickup is included.

See 2 more options

Hotel Zone CancunNo fixed timeRound trip transfer between Tulum Airport and your hotel. Coverage: choose this if your accommodation is in the Cancun Hotel Zone or Cancun Downtown. Confirm accommodation: please verify the area where you are staying to avoid extra charges. Pickup is included.

Costa MujeresNo fixed timeRound trip transfer between Tulum Airport and your hotel. Coverage: choose this if your accommodation is in Puerto Juarez, Playa Mujeres or Costa Mujeres. Confirm accommodation: please verify the area where you are staying to avoid extra charges. Pickup is included.

You'll see the exact price of each option when you check availability.See dates and prices

Before you book

Days and timesEvery day

GroupPrivate

Meeting point and pickupHotel pickup included.You can choose from 17 pickup points.

Cancellation and refundsFree cancellation up to 24 h before the start. After that, no refund.

Prices and times updated 6 days ago

Good to know

Low physical effortPets welcomePublic transport nearbyInfants must sit on laps

Operated by Travelfy

Is this one for you?Choose your destination at checkout (Tulum, Playa del Carmen, the Hotel Zone, Akumal or the wider Riviera Maya), and the driver meets you at the airport or your hotel, eliminating the need to arrange ground transport yourself or share a van with other travelers.

Traveler reviews

4.67★★★★★★★★★★

6 verified traveler reviews

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Top questions

How do I find my driver when I land at Tulum Airport?

A representative meets you after you collect your luggage and exit through the Transport and Taxis door. Your transport is ready approximately 20 minutes after your flight lands, and you can wait up to 60 minutes from your arrival time.

Can I book a transfer to different hotels on the same trip?

No. The service is private and exclusive to your group, and all passengers must arrive on the same flight and schedule. Transport to different destinations or terminals is not allowed on a single booking.

What happens if my flight is delayed or I land outside the service hours?

If your arrival or departure falls outside 7am to 9pm, contact the operator to confirm availability and any additional costs. Last-minute changes or delays should be reported immediately. They are subject to availability and not guaranteed.

How much time should I allow between pickup and my departure flight?

Confirm your pickup time the day before you leave. Your driver waits in the hotel lobby for 15 minutes after the confirmed time, so plan to be ready a few minutes early to avoid missing your transfer and risking your flight.

What if I have surfboards or other large equipment?

Bulky luggage such as surfboards, golf clubs or bicycles may be subject to restrictions and extra costs. Contact the operator in advance to confirm availability and the conditions for your specific items.