Montego Bay Airport: Club Mobay VIP Lounge & Priority Entry

What if you didn't have to hunt for your luggage or stand in the immigration line?

You get a dedicated priority lane through immigration, a private lounge with showers and refreshments, and a VIP host to guide you on arrival or expedited security on departure. The lounge includes free Wi-Fi, snacks, beverages, and phone calls to North America and the UK. Book with your full passenger names and flight details, and notify them of any changes 48 hours ahead.

Step-by-step itinerary

Arrival VIP lounge and services

• Meet your VIP host at arrival
• Fill out immigration forms
• Fast track through customs and immigration
• Retrieve luggage with host assistance
• Relax in arrival lounge with snacks and Wi-Fi
• Freshen up in private restroom
• Escorted to arranged transportation

The experience

Club Mobay at Montego Bay's Sangster Airport is the kind of thing that sounds small until you're actually landing after a long flight and someone is already waiting for you. On arrival, a VIP host meets you at the gate, walks you through the fast-track immigration line, helps you grab your bags, and takes you to a private lounge where you can sit down, shower if you need to, and have actual coffee instead of whatever was on the plane. The whole thing is designed so you're not fumbling with forms or standing in queues while your family waits by the carousel.

If you're departing, the setup is different but just as useful. After you check in for your flight, you head to the Club Mobay info booth near security and immigration, and from there you get expedited service through both. The lounge itself is next to Gate 12 (so you're not walking halfway across the airport), and it has showers, a small spa if you want a quick treatment (that costs extra), cold drinks, light food, and an adults-only section if you're traveling without kids. There's also Pickney Place, a soundproofed playroom, if you're traveling with children. Free Wi-Fi runs through the whole thing, and you can make calls to the US, Canada, or the UK at no charge.

The one thing to know upfront: you need to provide all passenger legal names and flight information when you book, and if anything changes with your flight, you have to let them know at least 48 hours before you arrive. Also, getting from the airport to your hotel is on you. This covers the lounge and the priority treatment, but not the ride itself. The service is built for people who want to skip the scramble on either end of their trip, whether you're coming for business, a wedding, traveling solo, or bringing the whole family.

What’s included

• Your experience includes dedicated VIP priority lane access through immigration (arrival) or security (departure), private lounge access with complimentary Wi-Fi, snacks and beverages, private restrooms with shower facilities, and free phone calls to the USA, Canada, and UK landlines.
• On arrival, a personalized VIP host meets you and escorts you through customs and to luggage collection.
• On departure, you enjoy expedited service and can access the Mango Spa (treatments at your own cost) or Pickney Place playroom if traveling with children.

Options for this experience

3 options

Departure ServiceGuide in English · No fixed timePriority lane through security: Access to the Club Mobay departure lounge includes Priority Lane service through security along with other amenities. Departure service: Spend your final moments on the island relaxing in our state-of-the-art lounges as a VIP guest. Food and beverage: Keep the holiday feeling going at our complimentary bar, and enjoy light snacks and drinks. Flight information: Enter your departure flight details during checkout in the relevant fields or in the Special Requirements section.

Arrival ServiceGuide in English · No fixed timeAirport services: Transportation to or from the airport is not provided; purchased services apply only within Sangster International Airport. Arrival service: Experience Jamaican hospitality and luxury with our personalized meet-and-greet services and VIP lounges. Amenities: Skip ahead using the dedicated VIP Priority Lane for Immigration and Customs, saving you valuable vacation time. Food and beverage: Enjoy a selection of light snacks and drinks before boarding your ground transportation. Flight information: Enter your arrival flight details during checkout in the relevant fields or in the Special Requirements section.

Arrival and departure serviceGuide in English · No fixed timeAirport services: Transportation to or from the airport is not provided; purchased services apply only within Sangster International Airport. Arrival and departure: Get both experiences at once by booking the arrival and departure as a bundle. Amenities: Priority Lane through immigration and security on arrival and departure, plus complimentary Wi-Fi, a private restroom, and more. Food and beverage: Enjoy light snacks and drinks. Flight information: Enter your arrival and departure flight details during checkout in the relevant fields or in the Special Requirements section.

You'll see the exact price of each option when you check availability.See dates and prices

Before you book

Days and timesEvery day

AgesAdult (13 and older) · Child (2 to 12 years) · Infant (under 2): free

GroupUp to 10 · max 9 per booking

Live guideEnglish

Audio guideEnglish

Meeting point and pickupNo hotel pickup: you go to the meeting point. Ends back at the starting point.

Cancellation and refundsFree cancellation up to 24 h before the start. After that, no refund.It may be canceled due to bad weather. If that happens, you're offered another date or a refund.

Prices and times updated yesterday

Good to know

Low physical effortWheelchair accessibleStroller-friendlyInfant seats availablePets welcome

Operated by VIP Attractions

Is this one for you?Right for travelers who want to skip airport stress on arrival or departure and don't mind paying for the convenience. Plan to provide full passenger names and flight details at booking, and notify the lounge of any flight changes 48 hours ahead. That's what keeps the service running smoothly.

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Top questions

Can children come?

Yes. Ticket types: Child (2 to 12 years); Infant (under 2): free.

What happens if it rains?

It may be canceled due to bad weather. If that happens, you're offered another date or a refund. Free cancellation up to 24 h before the start.

Do I need to book Club Mobay in advance?

Yes. You must provide all passenger legal names and flight information at the time of booking. Flight updates or changes must be communicated at least 48 hours before arrival.

Is transportation from the airport to my hotel included?

No. Club Mobay covers lounge access and priority immigration or security processing only. You arrange your own transport to your accommodation.

Can I use the lounge on both arrival and departure?

You can book either service separately or together. Arrival includes a VIP host and fast-track customs. Departure includes expedited security and access to the lounge next to Gate 12.

Are spa treatments included?

The Mango Spa is available in the departure lounge, but treatments are at your own expense. Showers are complimentary.

Is the lounge wheelchair accessible?

Yes. All areas and surfaces are wheelchair accessible, and the lounge is suitable for all physical fitness levels.

Can I make international calls from the lounge?

Yes. Complimentary phone calls to landlines in the USA, Canada, and the UK are included.

What happens if my flight is delayed or cancelled?

You must notify Club Mobay of any flight changes at least 48 hours in advance. Contact them directly if your plans change after booking.