You’ll step off your flight in Puerto Plata and spot your driver waiting outside customs with a sign—no stress or searching. Settle into an air-conditioned minivan with bottled water as you ride west along the coast toward your hotel in Playa Dorada or central Puerto Plata. Watch for glimpses of ocean and local life along the way. It’s simple but oddly memorable—maybe because it feels so easy after travel days.
The first thing I noticed stepping out of Puerto Plata Airport was the thick, salty air — not unpleasant, just different from home. There was a guy holding a sign with my name (I always worry about that part), and he gave me this quick nod like he’d been doing this for years. The van was already humming with AC, which honestly felt like a small miracle after the sticky arrivals hall. I slid into a seat next to a woman from Toronto who’d lost her luggage but seemed weirdly cheerful about it.
Our driver — I think his name was Ramón — handed out cold bottled water before we even left the curb. He didn’t say much at first, just checked our hotel names and tapped something into his phone. The road west along the coast is kind of hypnotic: flashes of bright houses, kids waving at traffic, that low hum of bachata on someone’s radio. At one point we slowed for goats crossing (not kidding), and Ramón just grinned in the rearview mirror like this was normal Tuesday stuff.
I kept watching for the ocean between palm trees — sometimes you catch these blue glimpses that make you forget you’re just on an airport transfer. It’s not a long ride to Playa Dorada or Costa Dorada, maybe 25 minutes? But time goes funny when you’re tired and everything smells new. When we pulled up to my hotel, Ramón helped with my bag and said “bienvenido” in this way that made it feel like more than just a word. I still think about that view from the window, honestly.
Your driver waits outside customs holding a company sign with your name.
Yes, this is shared transportation in an air-conditioned minivan.
Yes, shuttle service runs 24 hours a day, seven days a week.
The shuttle goes to centrally located hotels in Playa Dorada, Costa Dorada, or central Puerto Plata.
Yes, bottled water is provided for all passengers during the ride.
You must book at least 48 hours before your travel time.
Specialized infant seats are available if requested in advance.
Yes, service animals are allowed on board.
Your transfer includes pickup right outside customs at Puerto Plata Airport by a professional driver holding a sign with your name; transportation in an air-conditioned shared minivan; bottled water during the ride; drop-off at centrally located hotels in Playa Dorada, Costa Dorada or central Puerto Plata; plus options for infant seats and service animals if needed—all you have to do is provide your flight and hotel info when booking.
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