Hangzhou East Railway Station Transfer to Downtown Hotels

Meet your driver at the station exit and ride straight to your hotel

A one-way private transfer from Hangzhou East Railway Station to downtown Hangzhou hotels in an air-conditioned minivan with a professional driver who meets you at the station exit. Your driver's name, photo and contact details arrive before you land. Luggage space and hotel drop-off are included. An optional 30-minute orientation tour of your hotel neighborhood is available after you check in.

The experience

You arrive at Hangzhou East Railway Station with luggage and no local transport arranged. Before your train pulls in, you'll receive your driver's name, photo, vehicle plate number and contact details. When you exit the station, your driver will be waiting with a name sign. No searching for a taxi rank, no negotiating fares, no language barrier at the curb. The handoff is direct and planned.

The minivan is air-conditioned with ample trunk space for bags. Your driver helps with luggage at both ends and can point you toward the nearest toilet or currency exchange if you need it before heading to the hotel. The vehicle is equipped with Wi-Fi and GPS. Once you arrive at your hotel, your driver assists with check-in formalities, then offers an optional 30-minute walk around the neighborhood where he'll mark the best restaurants and shops on your map so you can navigate on your own later.

If you can't spot your driver at the exit (the operator says this has never happened), the information desk opposite the terminal exit has English-speaking staff who can call the 24-hour customer hotline. You can also reach the emergency line shown in your confirmation letter or contact the operator via WeChat.

What’s included

• Private air-conditioned minivan.
• driver meeting you at the station exit with a name sign.
• hotel drop-off.
• luggage assistance at both ends.
• Wi-Fi and GPS in the vehicle.
• optional 30-minute neighborhood orientation after check-in.
• all taxes, fees and handling charges.

Before you book

Days and timesEvery day

AgesAdult (12 and older) · Under 12: can't be booked

GroupPrivate

Meeting point and pickupHotel pickup included.You can choose from 2 pickup points.

Cancellation and refundsFree cancellation up to 24 h before the start. After that, no refund.

Prices and times updated 13 days ago

Good to know

Low physical effortWheelchair accessibleStroller-friendlyInfant seats availablePublic transport nearbyInfants must sit on laps

Operated by Mr orange transfers & tours

Is this one for you?Book this transfer if you're arriving by train at Hangzhou East and staying at a downtown hotel without your own transport. The driver meets you at the exit with your name, so you skip the taxi queue and head straight to check-in.

Traveler reviews

5.00★★★★★★★★★★

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Top questions

What information do I get before I arrive at Hangzhou East Railway Station?

Your confirmation includes your driver's name, photo, contact number, the vehicle's plate number and its branding, so you know exactly who to look for at the exit.

Can the driver help me if I don't speak Chinese?

Your driver speaks limited English but carries a phone to connect you with the 24-hour English-speaking hotline if you need translation help during the ride.

Is there space for my luggage in the minivan?

Yes. The minivan has spacious trunks designed to hold luggage for multiple passengers, and your driver will help load and unload at both the station and your hotel.

What happens after I check into my hotel?

Your driver offers an optional 30-minute introductory tour around your hotel neighborhood, pointing out restaurants and shops and marking them on your map so you can explore independently afterward.

What if I can't find my driver at the station exit?

Contact the information desk opposite the terminal exit (staff there speak English and can call the customer hotline for you), or call the 24-hour emergency number in your confirmation letter.