Burj Khalifa & Dubai Mall: Levels 124-125 Entry & Guided Walk

You ride the elevator to the 124th floor, then walk back down through the city itself.

You get Burj Khalifa entry to the main observation decks plus a guided walk through Dubai Mall's highlights, Souk Al Bahar, and the fountain area, with coffee and snacks included. The guide meets you inside the mall and stays with you the whole time, which saves you the entry-line wait and keeps you from backtracking. All other attractions are outside viewing only — no aquarium or ice rink entry — and the fountain show timing depends on the official schedule.

Is this one for you?Best for travelers who want to see Burj Khalifa and Downtown Dubai's main sights without arranging tickets separately or spending time figuring out the route — the guide handles entry and navigation, which is what makes the whole morning move smoothly instead of becoming a series of waits and decisions.

What’s included

Your tour includes general admission entry to Burj Khalifa Levels 124 and 125, a licensed English-speaking guide for the entire experience, a walking tour of Dubai Mall's public highlights including Dubai Dino and Chinatown, outside viewing of the Dubai Aquarium and Dubai Ice Rink, a visit to Souk Al Bahar, viewing access to the Dubai Fountain area, and tea, coffee, and light snacks at the end.

Step-by-step itinerary

Day 1 — Burj Khalifa and Dubai Mall highlights

• Meet guide inside Dubai Mall
• Assist with Burj Khalifa entry
• Visit Burj Khalifa Levels 124 and 125
• View Dubai Aquarium from mall
• Photo stop at Dubai Dino skeleton
• Walk through Chinatown in Dubai Mall
• Enjoy waterfront promenade views
• Walk through Souk Al Bahar market
• Stop for coffee and snacks

The Experience

Most people queue for an hour just to buy a Burj Khalifa ticket. You skip that part. Your guide meets you inside Dubai Mall, hands you the entry ticket, and walks you straight to the elevators. Levels 124 and 125 open up the whole skyline at once — Sheikh Zayed Road stretching out, the Palm Jumeirah in the distance, the lake below reflecting everything back. The observation deck is crowded, but you're not fighting the crowd to find the entrance or figure out where to go next.

After you come back down, the walking part starts. Your guide takes you through Dubai Mall's public areas — past Dubai Dino, the dinosaur skeleton that stops everyone mid-stride, through Chinatown with its neon signs and narrow shop fronts, past the Dubai Aquarium's massive viewing panel where you can see the fish without paying extra. It's the kind of walk where you're not just moving between photo spots; you're actually seeing how the mall connects, what's hidden in the corners. Then you step outside to the waterfront promenade. The Dubai Fountain is there, and depending on the time, you might catch one of the shows, though the schedule isn't guaranteed. Souk Al Bahar is next — the traditional market attached to the mall, all Arabian arches and lantern-lit walkways, quieter than the mall itself.

Coffee and light snacks come at the end, which is when you actually sit down and stop moving. The whole thing is organized so you're not figuring out logistics or timing the fountain or wondering if you're missing something. Your guide handles the route, the entry, the explanations. You just show up and walk.

Top questions

Is entry to all Burj Khalifa levels included?

No. Only Levels 124 and 125 (the main observation decks) are included. The higher "At The Top" level requires a separate ticket.

Do I get inside the Dubai Aquarium?

No. The tour includes a photo stop at the aquarium's viewing panel from inside the mall, but full entry and animal experiences are not included.

What if I miss the Dubai Fountain show?

The fountain runs on an official schedule, and the tour is timed around it, but the show is not guaranteed on every departure. You'll have a viewing area, but timing may vary.

How long is the whole tour?

The itinerary doesn't specify a total duration, but it covers Burj Khalifa entry, a full Dubai Mall walk, the fountain area, and Souk Al Bahar with a coffee stop.

Is the tour wheelchair accessible?

Yes. All areas and surfaces are wheelchair accessible, and infants can travel in a pram or stroller.

Do I need to arrange my own transport to Dubai Mall?

Yes. The tour starts inside Dubai Mall, so you'll need to get there on your own. Public transportation is available nearby.

What's included in the coffee and snacks?

Tea, coffee, and light snacks are provided, but the specific items aren't detailed in the tour description.

Can I do this tour if I'm not very fit?

Yes. The tour is suitable for all physical fitness levels and is mostly walking through the mall and outdoor areas at a guided pace.