Burj Khalifa: Levels 124 & 125 with Fastest Elevator & Telescopes

828 metres up, in less than a minute, then the whole city spreads below you.

You ride the world's fastest elevator to levels 124 and 125 of the Burj Khalifa, step onto outdoor terraces with 360-degree views of Dubai's skyline, desert, and coast, and use mounted telescopes to zoom in on landmarks like Palm Jumeirah and the marina. Entry, Wi-Fi, and all fees are included. You just need your passport and the email confirmation that arrives the day before your visit.

Step-by-step itinerary

Visit Burj Khalifa Observation Deck

• Arrive at Dubai Mall Lower Ground Floor
• Go to Burj Khalifa counter
• Take fast elevator to 124th floor
• Watch multimedia presentation on Dubai and Burj Khalifa
• Enjoy 360-degree city, desert, and ocean views
• Use telescopes to view Dubai landmarks
• Walk on glass floor and visit open-air terrace
• Watch dancing fountains light and music show

The experience

The elevators are already moving. Visitors queue at the Burj Khalifa counter on the lower ground floor of Dubai Mall, and the moment your boarding pass prints, you're in the lift: the world's fastest double-deck elevator, climbing at 10 metres per second. Fifty-five seconds later, the doors open onto level 124, and the air changes. The city is suddenly small. You step onto the observation deck or out onto the open-air terrace, and there it is: Palm Jumeirah curving into the Gulf, Burj Al Arab catching the light, Dubai Marina stacked along the coast, and beyond that, the desert stretching flat and endless. The glass floor on level 124 lets you stand directly over the drop if you want that particular kind of vertigo.

Level 125 is the real prize. It's the higher deck, less crowded, with a full 360-degree sweep and space to actually move around. The high-powered telescopes are mounted at intervals, and they're not the tourist-trap kind. They pull in detail. You can read the names on boats in the marina. There's a multimedia presentation somewhere in the building that walks you through Dubai's history and the construction phases of the tower itself, though honestly most people skip it and stay outside. The views don't need narration. On a clear day you see all the way to the mountains. On a hazy day, the city just dissolves into shimmer.

You'll need a valid photo ID or passport to get your boarding pass. Bring it with you. The booking confirmation arrives instantly, but that's not your ticket. The real one comes 24 hours before your slot time in a separate email. Keep a soft copy on your phone. Wi-Fi is free and unlimited up there, so you can upload photos or just sit with the view for a while. There's no time limit once you're up. You can stay as long as you want before heading back down.

What’s included

Your visit includes entry to both levels 124 and 125, access to the outdoor terrace and glass floor, use of high-powered telescopes, a virtual reality experience to the tower's pinnacle, the world's fastest double-deck elevator ride, free unlimited Wi-Fi, and all fees and taxes. You'll receive an instant booking confirmation and a detailed ticket email 24 hours before your scheduled time.

Before you book

Days and timesEvery dayDeparts at 09:00

Book up to10h before

AgesAdult (9 and older) · Child (4 to 8 years) · Infant (under 4): free

GroupPrivate

Meeting point and pickupNo hotel pickup: you go to the meeting point. Ends back at the starting point.

Cancellation and refundsNo refund if you cancel.It may be canceled due to bad weather or if the minimum number of travelers isn't reached. If that happens, you're offered another date or a refund.

Prices and times updated 23 days ago

Good to know

Low physical effortWheelchair accessibleAccessible transportPublic transport nearbyInfants must sit on laps

Operated by Hosting Holidayz Travel & Tourism

Is this one for you?Right for anyone visiting Dubai who wants the signature view without arranging transport or worrying about entry logistics. The counter is in Dubai Mall, confirmation is instant, and you control how long you stay up there. Plan to arrive 15–20 minutes before your slot time to collect your boarding pass.

Traveler reviews

4.33★★★★★★★★★★

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Top questions

Can children come?

Yes. Ticket types: Child (4 to 8 years); Infant (under 4): free.

What happens if it rains?

It may be canceled due to bad weather. If that happens, you're offered another date or a refund. No refund if you cancel.

How long does the elevator ride take?

Less than a minute. The double-deck elevator climbs at 10 metres per second.

What's the difference between levels 124 and 125?

Level 124 is the main observation deck with a glass floor and indoor viewing. Level 125 is higher, with an open-air terrace and more space for 360-degree views.

Do I need to bring anything?

A valid photo ID or passport. You'll also need the email confirmation sent 24 hours before your visit time.

Is there a time limit on the observation decks?

No. You can stay as long as you want once you're up there.

Where do I go to enter?

The Burj Khalifa counter is on the lower ground floor of Dubai Mall.

Is Wi-Fi included?

Yes, free unlimited high-speed Wi-Fi is included with your entry.

Can I see specific landmarks from up there?

Yes. You can see Palm Jumeirah, Burj Al Arab, Dubai Marina, and the desert. Telescopes help you zoom in on details.

Is the elevator accessible for wheelchairs?

Yes, the elevators and observation decks are wheelchair accessible.