Nairobi Airport Transfer: Private Pickup & 24/7 Support

Getting out of Nairobi airport without the scramble

You get picked up at arrivals with a driver holding your name, driven directly to your destination without negotiating fares or routes, and covered if your flight is delayed or luggage is lost. The 24-hour support line means you can reach someone anytime before you land, and infant seats are available on request.

Step-by-step itinerary

Airport pickup and transfer in Nairobi

• Driver holds name sign
• Meet driver after visa clearance
• Driver assists with luggage
• Drive through Nairobi city
• Contact support via call or WhatsApp

The experience

There's a particular kind of relief that comes with knowing someone's already tracking your flight before you land. You step out of arrivals at Jomo Kenyatta International, and instead of the usual taxi negotiation or the hunt for a ride, there's a driver holding a sign with your name on it. That's the whole point of this transfer. You don't have to figure out how to get into the city, haggle over fares, or worry about whether your driver knows where you're actually going. The vehicle's clean, the route's direct, and someone's been watching for delays the whole time you were in the air.

What makes this different from just grabbing a cab is the detail work. If your flight lands late, there's no meter running or extra charge. The driver's already been notified and is waiting. If there's a queue at immigration or visa control, they know about it and they're not going anywhere. You get picked up with your luggage, walked to the vehicle, and driven through Nairobi to wherever you're staying. If something goes wrong (a bag doesn't make it off the carousel, for instance), they'll help you file a claim and bring you back to the airport once it arrives. It rarely happens, but the fact that it's handled means you're not standing there alone trying to sort it out.

The support line runs 24 hours. Before you even board, you can call or WhatsApp with any question or change. If your flight's delayed, if you need an infant seat, if the terminal's chaos and you need to know how long before pickup. It's all a message away. The driver will be there with your name on a banner. You just look for it.

What’s included

• Private vehicle pickup at Jomo Kenyatta International Airport.
• driver holding a name sign at arrivals.
• luggage assistance.
• direct transport to your destination.
• 24-hour customer support via phone or WhatsApp.
• no extra charge for flight delays.
• infant seat available upon request.

Before you book

Days and timesEvery day15 departure times: the first at 00:30, the last at 17:30

Book up to5h before

AgesAdult (12 and older) · Child (2 to 11 years)

GroupPrivate

Meeting point and pickupHotel pickup included.

Cancellation and refundsFree cancellation up to 24 h before the start. After that, no refund.

Prices and times updated today

Good to know

Low physical effortPublic transport nearbyInfants must sit on laps

Operated by kenya safari bookings

Is this one for you?This works well if you're landing in Nairobi without a local contact to arrange transport, traveling with luggage, or arriving at an unpredictable time: the fixed pickup and flight tracking mean you skip the taxi line and the negotiation at the curb.

Top questions

Can children come?

Yes. Ticket types: Child (2 to 11 years).

What happens if my flight is delayed?

There's no extra charge. The driver is notified of delays and will wait for you at arrivals.

Can I book an infant seat?

Yes, infant seats can be provided upon request when you confirm your booking.

How will I recognize my driver?

Your driver will be holding a sign with your name on it at arrivals. Look for the banner once you've cleared customs.

What if my luggage is lost?

The driver can assist you with filing a claim and will bring you back to the airport once your bags arrive.

Can I contact support before my flight lands?

Yes. The 24-hour hotline and WhatsApp are available anytime before boarding. You can call or message with any questions or changes.

Is there an extra charge if I'm held up at immigration?

No. The driver is updated on visa queue times and will not charge extra if there are delays at immigration.