You’ll get picked up curbside at CLE by a professional driver who already knows your name and flight status. No waiting around or guessing where to go—just hop in, grab a snack or charge your phone, and relax on your way downtown. It’s easy, reliable, and takes the stress out of arriving in a new city.
Landing at Cleveland Hopkins always feels a bit hectic—especially when you’re juggling bags and the weather’s doing its usual unpredictable thing. I remember stepping outside the terminal last March, wind whipping off Lake Erie, and spotting my driver holding up my name on his phone. No confusion, no searching for a random car in the crowd. The message with his photo and cell number had come through before I even left baggage claim.
The ride downtown was smooth—no small talk unless you want it (my driver, Mike, knew all the shortcuts around construction on Lorain Ave). There’s cold bottled water waiting in the back seat, plus some snacks and those little hard candies that remind me of my grandma’s purse. I plugged in my phone using their charger; WiFi was solid enough for a quick email check. If you need receipts for work travel, they show up in your inbox by the next day—super handy if you’re like me and always forget to ask.
You’ll get a text with your driver’s name, photo, and cell number before pickup. They’ll meet you curbside outside arrivals.
Yes! Just enter their details during booking so they get all notifications and updates directly.
Absolutely—all vehicles are accessible and drivers are trained to assist with mobility needs.
Your driver tracks your flight in real time and adjusts pickup accordingly—no extra charge for delays.
Your ride includes private curbside pickup at CLE airport, professional chauffeur service, premium bottled water, low-fat snacks, hard candies, power chargers for devices, real-time trip updates via text/email, fast ride receipts (within 24 hours), and 24/7 customer support. Wheelchair accessible vehicles available on request.
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