You’ll skip the taxi line chaos and get greeted right at Chiang Mai airport by someone who knows the ropes. It’s an easy way to start your trip—no stress, just hop in and head straight to your hotel with local advice in hand.
Stepping off the plane in Chiang Mai, I felt that sticky warmth hit right away—classic northern Thailand. After a long flight, it’s honestly a relief to spot someone at arrivals holding up my name on a sign. Our rep was easy to find, just past the glass doors where everyone waits with their luggage carts and iced coffee from the little café on the left.
We waited a bit for other travelers—flights sometimes land close together, so there can be a short pause while everyone clears customs. Not bad though; I chatted with another couple about their plans while our driver loaded bags into the minibus. The van was cool inside (thank goodness for air-con), and there was space for my suitcase plus a welcome pack with emergency contacts and some tips on local spots. The drive into town is pretty quick unless you hit school traffic, but our driver knew some shortcuts through quieter streets lined with food stalls already setting up for dinner.
No worries—just call the service number in your welcome pack or confirmation email. There’s always someone on standby to help you out.
If flights arrive within 30 minutes of each other, you might wait a bit while everyone clears immigration and grabs their bags. Usually it’s not too long.
The transfer includes one bag per person. If you have more or something oversized, let us know ahead of time so we can try to fit it in.
Yes! You can bring strollers or prams, and infant seats are available if you ask when booking.
Your ride covers meet-and-greet at Chiang Mai airport, hotel drop-off in town, one bag per person, a welcome info pack with emergency contacts, 24-hour local support, air-conditioned vehicle (car or minibus depending on group size), and space for strollers or infant seats if needed.
Do you need help planning your next activity?