You’ll ride an electric bike from Arrowtown along the Queenstown Trail at your own pace, with a comfy helmet and easy-to-read map included. Local staff help you pick your route and gear, plus there’s no time pressure — just return anytime before 5pm or call for a shuttle if you want. Expect friendly faces, fresh air, and plenty of space to pause or wander off-trail.
I’ll admit, I wasn’t sure if I’d actually use the “electric” part of the bike — but about ten minutes after leaving Arrowtown, when the trail started to climb and my legs remembered they’re not exactly Tour de France material, I was grateful. The breeze smelled faintly like pine and river stones, and every so often a magpie would startle up from the grass. Our local guy at the shop (I think his name was Matt?) had matched me with a bike that fit just right — he even double-checked my helmet without making me feel like a total rookie.
The best bit is there’s no rush. We picked up our bikes late morning (could’ve come any time between 9 and 5), and just set off along the Queenstown Trail with no real plan except “let’s see where this goes.” The map they gave us was actually easy to follow — rare for me — and when we stopped by the river for a snack (they sell these weirdly good oat bars at the shop), it felt like we had all day. At one point I tried to say “Kia ora” to an older couple passing by; pretty sure I butchered it, but they just laughed and waved. That’s kind of how Arrowtown feels — friendly but not forced.
We didn’t make it as far as some people do (you can call for a shuttle back if you want), but honestly, just having that option took away any pressure. There were families out with little kids in those trailer seats, some folks who looked like serious cyclists, and then us — somewhere in between, stopping way too often to take photos or just listen to the water. It’s funny how quiet it gets once you’re out of town; you start noticing things like how cold the air feels near the river or how your hands smell faintly metallic from the handlebars. I still think about that stretch where sunlight flickered through poplars and everything felt sort of suspended.
Bikes can be picked up and returned anytime between 9am and 5pm.
Yes, support is available along the trails if needed.
Yes, helmets are provided with every bike rental.
Yes, you can call from the trail to organize your return shuttle.
Specialized infant seats are available for small children.
You can reserve bikes in advance; walk-ins may also be possible depending on availability.
Yes, electric bikes are suitable for all physical fitness levels.
Sunscreen, water, camera; swimwear and towel if planning a dip; warm clothes in winter.
Your day includes use of an electric bicycle fitted to you by local staff, a comfortable helmet, an easy-to-read trail map with suggested routes around Arrowtown and Queenstown Trail, plus support along the way if needed. Flexible pickup and return times mean you can ride at your own pace before heading back by 5pm—or arrange a shuttle pickup from anywhere on the trail if plans change mid-ride.
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